What should I do if my salary is incorrect?

If for any reason you believe that your salary calculation is incorrect, please contact the Human Resources Department or your supervisor/employer immediately. Remember to contact your liaison officer also and include a copy of your pay advice.

What if I have a work related injury?

If you are injured on the job, you must alert your supervisor or manager immediately. Look around to see if there are other workers present who may have witnessed the accident/injury and make a note. Please contact your liaison officer as soon as you are safe to do so. Your liaison officer will be able to monitor your care and assist with managing your records. Make all appointments for care. If asked to return to work, please comply. If unable to work advise your supervisor so that adjustments can be made. Communicate respectfully no matter what or however difficult the situation may be.

What if I missed my flight?

There are many reasons why someone might miss a flight therefore this solution can only be determined on a case by case scenario. Speak with your employer and liaison officer to determine how to proceed.

How long can I stay in the US after my visa expired?

The work visa reflects the work contract; therefore, the end dates are the same. Generally, the law provides an extra 10 days for the worker to make his way out of the country. You may not work during this period. This period allows the worker to pack, coordinate and ship belongings and then proceed to the airport for the return home. In the event that the worker is seeking an extension, a period of 30 days from the end of the first contract is given. In such instances the new employer should provide a receipt indicating that an extension has been filed on behalf of the worker. If during this window approval is not granted the worker should return home immediately. Please contact your liaison officer when in doubt.

Why is the I-94 Important?

The I -94 is a legal document. It is required: When applying for your Social Security Number When applying for health insurance When applying for a driver’s license When applying for an extension of stay It establishes your legal presence in the United States If your presence is questioned this document becomes necessary This document must be kept in your wallet or purse at all times.

The I-94 is proof of your legal entry in the United States. It also documents the period of stay that has been granted by the US authorities. When the United States (US) grants permission for someone to legally enter the country, an I-94 is issued. It is no longer a card issued at the airport or filled out on flights. This document is retrieved by visiting the Homeland Security Website at www.cbp.gov . Please note that customs officials can make mistakes when entering this document. It is therefore crucial to look at what is stamped in your passport before leaving the arrival section at the airport. Ensure the correct year is stamped in your passport. Make sure the correct work visa designation is assigned. Make sure the date written in by the officer is also correct and covers the contract period of the work visa.

What if I lose my passport?

If you lose your passport early in the season you may have time to apply for a new one through the Embassy of Jamaica or one of the Consulates located in your area. Your liaison officer can guide you. If time does not allow, the Consulate nearest to you can issue a temporary emergency passport to allow you to safely return home. Talk with your liaison officer, he or she will be able to guide you through the process.

What do I do if I am sick?

If you feel terribly ill, please call 911, especially if it’s an emergency, every minute counts. Even if you don’t have health insurance calling an ambulance could make all the difference in preserving your life. If you feel strong enough, but have concerns, arrange a visit to your primary physician, visit the nearby clinic or go to the Emergency Room. If the illness is not serious, feel free to talk with the liaison officer assigned to your area. Ignoring symptoms because you do not have the money to go a doctor is unwise. What could be a minor issue at the time may become a more serious issue over time.